• Color Matters

    Here is a post to commemorate the release of a new feature: Color Scheme Enhancement for Multiple Filters Chart Gadgets version 2.1.0

    1. “What purpose will this color serve?”
    2. “Will this (color) serve it’s purpose effectively?”

    Gif on Steps for a Custom scheme

    When color is used effectively, it brings life to the charts and directs users to focus on details required for effective communication.

    Such as to (1) highlight a particular data, (e.g. Tasks that has yet to be completed)

    (2) encode quantitative values, (e.g. Density of importance corresponds to darker shades)

    and, (3) to group items.

    Colors themselves tell a story, and it’s the responsibility of the designer to make sure the palette used does not create confusion within a data visualization.

    Thus, the palettes used are to have enough variation in hue and brightness.

    Try out the different color palettes available in Multiple Filters Chart Gadget and explore the possibilities with colors.

     

    Fun Fact:

    Image Retrieved From https://thumbnails-visually.netdna-ssl.com/color-emotion-guide_512d42458efc1_w1500.png

    Available on the Atlassian Marketplace

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  • Deploying Atlassian tools for the Enterprise

    Over these years, the customer base of Atlassian have evolved from a small companies who hosted their server under someone’s table to large enterprises. Their tools are being used by NASA for space exploration projects and Rakuten for development of the Japan’s biggest online marketplace.

    Many customers have been demanding for improvements for robustness such as clustering, high availability and higher levels of support. So if you are deploying Atlassian products, you might be interested to know their new offerings:

    JIRA/Confluence Data Center

    • Designed for high availability and performance at scale
    • Provides active-active clustering to ensure users have uninterrupted access
    • Increases concurrent usage capacity without sacrificing performance
    • New nodes can be added without taking the system offline
    • Data Center is available at US$24,000 per year for every 1,000 users
    • Together withthe introduction of the Data Center, there are 3 flavours available for different types of users
      • Server (previously known as Download)
      • Cloud (previously known as OnDemand)
      • Data Center (new license)

    Different flavours of deployment

    For differences between Server and Cloud editions, check out our Infographic- Atlassian OnDemand vs In-Premise.

    Technical Account Management Programme

    • Provides 1:1 guidance to help with operational activities, governance and strategic planning to get the most from your Atlassian investment
    • A Technical Account Manager (TAM) from Atlassian will be assigned
    • Available 1 day per week for US$60,000/year

    Premier Support

    • Provide access to a dedicated team of senior support engineers with enhanced SLAs and availability
    • Has intimate knowledge of your environment to quickly address and manage critical incidents
    • Premier support is available for US$35,000/year

    For on-site support in Singapore, we have specialised local support plans as well.

    For those who are keen on JIRA Data Center, there are some other useful resources:

     

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  • How to protect your JIRA from viruses, missing files and performance issues

    We have just released v2.0 of the Attachment Checker for JIRA plugin. The 2 key features introduced in this version are

    1. virus scanning of uploaded attachments (JRA-8626)
    2. restricting of attachments with duplicate filenames (JRA-2169)

    While it is already possible to install an anti-virus scanner on the JIRA server, there are some implications:

    • Attachments are deleted unknowingly by the scanner without notifying the author that his file is infected. Other users will be unable to download the file later.
    • As mentioned in https://confluence.atlassian.com/display/JIRAKB/Anti-Virus+in+JIRA, some of the users have reported slowness with JIRA when anti-virus software is installed. This is because of the dramatic increase in disk IO and CPU usage as JIRA creates many temporary files. The Attachment Checker only scans the attachments once when they are just uploaded, thus addressing the security concerns.

    The checking for duplicate filename improvement also helps to alert the user if there is already another attachment with the same filename. This solves the scenarios where a copy of the attachment has been uploaded before or the user forgot to rename the file to include the updated version number. This saves time on identifying the correct attachment to work with.

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  • Help your helpdesk staff to go home earlier

    Atlassian has announced 3 new products in the recent Atlassian Summit 2003.  One of them is the JIRA Service Desk.

    JIRA Service Desk is a JIRA addon that

    • Allow customers to ask for help easier with an intuitive and clean interface.  They get to have the terms in their own language, different from what the IT team sees 
    • Allows the helpdesk team to distinguish the urgent issues with powerful SLA rules
    • Allow customers to solve their problems faster by suggesting solutions when they file the ticket 

    For details, please refer to the video intro.

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  • Make your diagrams more professional

    Our favourite diagramming editor has just got better!

    Gliffy has recently released updates to their Gliffy Confluence Plugin. In this latest version, improvements have been made to allow users to create their diagrams easier and more professional with Templates and Themes

    Gliffy Themes

    For more details, check out the video below

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  • Stash 2.0 – Giving you more control with DVCS

    Atlassian has launched Stash 2.0 together with Enterprise Support for it. Stash is an on-premise Git Repository Management solution that allows teams a central way to manage all the distributed and growing code base.

    With Stash, it will be possible to

    • integrate with corporate LDAP
    • enforce permissions at project or branch level
    • integrate with JIRA issue tracker
    • extend new features with plugins
    • and others

    For those who are not heard of Git, it is fastest growing DVCS (Distributed Version Control System) that has increased from 13% (2011) to 27% (2012). People are switching from Subversion to DVCS to be more efficient, reduce dependencies among developers and to take advantage of the workflows.

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  • Gliffy releases a better, faster Confluence plugin — in HTML5!

    Our partner, Gliffy has launched their newest version of its popular Gliffy Confluence Plugin. The Gliffy plugin is a Confluence plugin that enables users add/edit diagrams like flowcharts, wireframes, and UML diagrams directly to their wiki pages without leaving the web browser.

    This 5th major release brings Gliffy onto HTML5 to be faster, smoother, and better integrated with Confluence than ever before.

    The HTML5 Revolution

    The Gliffy plugin was originally built in Flash — at the time, the best technology available for complicated in-browser apps. But the web has evolved. The diversity of web-enabled devices, the introduction of HTML5, and the vast community building open-source code for HTML5 developers make supporting a totally Flash-based application feel kind of… old fashioned.

    Gliffy’s developers are thrilled about the move to HTML5. According Kohlhardt, “HTML5 is a superior technology to Flash. Developers prefer it, our customers prefer it, and browsers support HTML5 better than Flash because it’s an open web standard.”

    New features
    If you’ve used Gliffy before, never fear! It’s still the same Plugin you know and love. It just loads twice as fast and operates much more smoothly.

    But since they were in there, anyway, the Gliffy engineers took the liberty of making a few improvements:

    • The new color picker keeps track of your most recently used colors, so it’s easier to create beautiful diagrams with custom colors
    • The revamped interface is lighter, cleaner, and more tightly integrated with the Confluence environment.
    • Undo/redo have been amped up for more control, and now they have buttons on the toolbar!
    • Snap-to-grid placement and drawing guides make it easy to create sharp, perfectly aligned diagrams.
    • Smart copy and paste remember relative positioning, so you can create grid layouts with the push of a button.
    • Keyboard shortcuts work much better in the new HTML5 app, even on Macs!

    To learn more (and download the app for yourself), check out the Gliffy Confluence Plugin 5.0.

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  • Confluence 4.3 released to improve productivity

    Do you know that an average worker receives more than 300 emails weekly?

    If you are one of them, you might want to click on the infographic below to see how much time you have wasted.

    Emails infographic

    In this release of Confluence, Atlassian has focused on helping users on becoming more productive.

    From the studies conducted, they have added these features below:

    • In-app notifications – to de-clutter your inbox and context switching
    • Personal task lists – to create tasks at the source and to facilitate tracking
    • iPhone & iPad mobile interface – to allow users to use Confluence while on the move
    • In-line actions – Add notifications to your personal task list as a reminder for later action

    There are still many other features. For more details on the new features introduced in Confluence 4.3, check out the release notes posted within Confluence

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  • Managing your Git Repositories behind the Firewall with Atlassian Stash

    Atlassian has released the latest product for their suite of development tools – Atlassian Stash

    Tapping onto their experience with BitBucket and SourceTree, they are aware that

    • Development Teams need a way to develop quickly and share their source code in a central location
    • Businesses need an efficient way to keep their source codes in a secured manner
    • IT Administrators need a reliable system that can be configured to fit their environment

    The key features of Stash are:

    • Permissions – easy to manage permissions for your Git repositories
    • User Management – link up to Corporate LDAP, Atlassian Crowd or even JIRA to manage the users
    • Development Traceability – link up with Atlassian JIRA for full issue and source traceability
    • Fast Source Browsing – browse code changes, file history directly from the browser without using an IDE

    For more info, check out the official blogpost from Atlassian.

    One place for your source codes – Atlassian Stash

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  • Atlassian Goes Social with JIRA 5

    Do you know that JIRA is used by more than 70% of the Fortune 100 companies? And the  most popular issue tracker is improving itself with more useful features in the latest release of JIRA 5.

    The focus of this issue is to improve how people communicate with JIRA and to make life easier by providing better integration with other systems.

    The key features introduced in JIRA 5 are:

    • Sharing & Mentions – Mention another user with the ‘@’ symbol to trigger an email notification together with your comments
    • Search Change History – You can now build new searches to find issues with a change status, assignee and even specify when it happened or by whom
    • Remote issue links – You can link your JIRA issues to issues from another JIRA site, Confluence page or even any web page URL
    • JIRA to JIRA issue copy – A new (beta) plugin you can use to copy issues from a JIRA site to another JIRA site
    • Improved Activity streams – Activity stream can now show external activity from another Atlassian application (e.g. Confluence)
    • New Email Handler Wizard – A new wizard to configure email handlers for creating issues or comments from email messages
    • and many more

    Check out the video summary of the new features in the video below

    Likewise, you can also check out the official release notes

    To commemorate this launch, we also prepared a video edition of screenshots of JIRA sites on the Internet.

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