Our Services


As Atlassian Solution Partners, we provide end-to-end solutions from needs analysis, solution design, plugin customization, system implement and continual support. Our tools enable organizations to achieve Knowledge Excellence through:

  • improved communication and information exchange
  • better organise and retain business knowledge and intellectual capital
  • promote innovation by having experts from different areas to share ideas
  • supplement training and facilitate learning on the job


Sharing best practices to help companies jumpstart quickly in areas of

  • Information Architecture
  • Knowledge Management Framework
  • Corporate Rollout Planning
  • Adoption Strategies
  • Mentoring

License sales and renewals

Order or renew your Atlassian license through us and enjoy the following value-adding services

  • Option of payment in Singapore (SGD) or US (USD) dollar
  • Term Payment
  • Free subscription to Akeles Updates – our newsletter exclusive to our clients
  • Automated reminders for your license renewals
  • Complimentary tickets for our workshops

On Premise Installation/Setup

For groups that prefer to have the system reside behind their own firewall

  • Hardware Sizing
  • System Installation and SSL
  • Server Hardening & Performance Tuning
  • Active Directory/LDAP Configuration
  • Single Sign-On (SSO)
  • Business Intelligence (BI)
  • Data Migration

Managed Hosting

For groups that prefer hosted or cloud-based solutions with no infrastructure cost

  • Atlassian Cloud – basic hosting services provided by Atlassian starting from $10 per month
  • OnDemand Plus – allows all the flexibility just like an on-premise deployment

Check out our infographic on the differences between Cloud and In-Premise

User Training

Everyone is different, that’s why we support various training modes:

Enterprise Support

Support packages can be tailored to meet your business needs Akeles offers enterprise support packages which are tailored to meet your business needs.

  • Email and Phone
  • Impact Analysis and Version Upgrade
  • On-site Maintenance Visits
  • Advisory services
  • Access to Akeles Knowledge Base
  • Preferential rates for ad hoc services

Custom Development

Need a special feature for your Confluence/JIRA? Our in-depth knowledge of the underlying APIs enable us to extend them easily

  • Bespoke Plugin Development
  • Integration with 3rd party systems
  • Customization
  • Design Theming