Recently someone asked me what are the advantages of using JIRA as an issue tracker. They have been using Excel for their project management.

I have summarized the key points below:

 
In conclusion, Excel is a good tracking tool if it is used exclusively by 1 person or a small team. But for bigger groups or enterprises, JIRA will be a better solution with in-built features to facilitate collaboration. The information in JIRA can also be exported to Excel format to do those complex graphing or pivot tables. In this case, we can have the best of both worlds.